Oh wow, where to start! We have so much we all HAVE to learn from this HUGE social media #fail! – Erm well so guys like Myrland Marketing and “the strategy room blog” would have you believe…
So in case you missed it here is what happened:
So what can we learn from this…
Well there is actually just one very simple lesson: DON’T BE A BASTARD! – that is it, nothing else. If you’re a bastard people will hate you, simple.
This isn’t a social media fail, it’s a Kenneth Cole is a human being who made a bad judgement call fail.

Thanks for the mention Tom. You are right. He is a human being who is now helping the rest of the world understand just a bit better how to communicate, or not, on the Social Web. Take care, Nancy
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